by Les McKeown –
Great leadership is hard. Very occasionally, it’s pretty simple– like just not saying dumb things.
In the spirit of simple leadership, I give you my personal top three dumb things leaders shouldn’t say. No doubt your mileage will vary:
1. “Don’t bring me any surprises.”
I hear it all the time, and so do you (maybe you’re even guilty of it yourself)– a leader is blindsided by some event they couldn’t have predicted, and, out of embarrassment, swears they’ll never be caught unawares again.
At first they work harder, longer, assimilating data like an apocalypse is on the horizon that only they can avert, but then…bam. Another unexpected shoe drops, another unpredictable event occurs, and our leader is left with egg on their face all over again.
Redoubling their efforts, the leader adds another layer of protection against catastrophe – a mantra they begin doling out to all their direct reports: “Don’t bring me any surprises” (or its close cousin “Don’t bring me any bad news“). [Read more…]