11/19/2010 – Davia Temin –
Evil in the office. If you think about it, you’ll probably realize you’ve seen it play out at least once in your career.
All of a sudden a well-running, friendly, effective group or company begins to disintegrate for no apparent reason. People start to become demoralized and dysfunctional, efficiency plummets, client service and sales suffer and convoluted mistakes are made, up to and including illegal behavior such as fraud and larceny. Employees begin to develop psychosomatic illnesses, sick time rises and the best talent starts to leave.
What used to be a great work situation turns into a nightmare.
More often than not this dysfunction can be traced to the entry of one new employee, perhaps the boss, his or his assistant, the head of HR or a new shop steward. [Read more…]