Chris Banescu

Relying On Customer Trust To Help You Weather A Tough Economy

Customer Trust Customer Service Key to Successby Don Peppers –
You’ve probably heard the joke: Two hunters confront a large grizzly bear. Their weapons misfire and the bear comes at them. The first hunter takes off running, but the second one pauses briefly to discard his hunting boots and put on running shoes. “Don’t waste so much time!” the first hunter yells over his shoulder, “Running shoes aren’t going to be enough to outrun that bear!” The second hunter, quickly catching up with his friend, replies “I don’t need to outrun the bear. I just need to outrun you!”

So now the question is: Do you have the right shoes to outrun your competitors? You might want to consider how well your customers trust you to act in their interest.

In tough times, buyers want to economize every bit as much as sellers do, so customers cut back, simplify, and search for reliability. Discount stores benefit as consumers look for bargains, but customer-oriented sellers also benefit, as customers seek out businesses they can trust. [Read more…]

Superpower Role Reversal And The Flat Tax Miracle

Russia Flat Tax Capitalism Freedomby Jeff Haden –
While the U.S. punishes millionaires, Russia and China reward them. In the upside-down era of Barack Obama, the capitalists act like communists and the communists act like capitalists.

Our multimillionaire president frowns on “millionaires and billionaires” and soaks them with higher taxes. But Russia loves them and even offers refugees of high-tax countries asylum.

Last week, the Kremlin, once headquarters of the Evil Empire, granted millionaire French actor Gerard Depardieu Russian citizenship so he can avail himself of Russia’s 13% flat tax and avoid his home country’s proposed new 75% supertax on millionaires. [Read more…]

Motivating Employees: 7 Things Great Bosses Do

Things Great Bosses Doby Jeff Haden –
Great bosses do these things. The rest don’t–because these simple gestures would never occur to them.

Where employees are concerned, great leaders don’t take. Great leaders give–especially these seven things:

1. They give a glimpse of vulnerability.
To employees, you’re often not a person. You’re a boss. (Kind of like when you were in school and you saw a teacher at the grocery store; it was jarring and uncomfortable because teachers weren’t people. They were teachers.)

That’s why showing vulnerability is a humanizing way to break down the artificial barrier that typically separates bosses from employees. One easy way to break down that barrier is to ask for help. [Read more…]

The Dirty Little Secret Of Overnight Successes

Secret Of Overnight Successby Josh Linkner –
As Chris Dixon pointed out in a recent blog post, Angry Birds, the incredibly popular game, was software maker Rovio’s 52nd attempt. They spent eight years and nearly went bankrupt before finally creating their massive hit.

James Dyson failed in 5,126 prototypes before perfecting his revolutionary vacuum cleaner. Groupon was put on life support and nearly shut down at one point in its meteoric rise.

When looking at the most successful people and organizations, we often imagine geniuses with a smooth journey straight to the promised land. But when you really examine nearly every success story, they are filled with crushing defeats, near-death experiences, and countless setbacks. [Read more…]

California Faces Large Tax Increases with Propositions 30 and 38

California Tax Increases by Chris Banescu –
California taxpayers, already paying some of the highest income and sales tax rates in the country, will face even higher taxes this November. If California voters approve Propositions 30 and 38, the state Sales Tax rate will rise to 7.5% and the Income Tax rates paid by individuals and families at all income levels will rise significantly, with higher income taxpayers having to pay an astronomical 15.5% tax rate.

Proposition 38 will raise income tax rates for all Californians earning more than $7,316 per year. It will increase tax rates from 0.4% to 2.2% across all income levels above that limit. This represents a 17.5% to 20% increase in overall tax rates for low and middle income taxpayers and a 17.2% to 21.4% increase for higher income households.

Proposition 30 will raise income tax rates for all Californians earning more than $250,000 per year. It will progressively increase tax rates from 1% to 3% for all individuals and families earning above that level. Higher income households will see a 10.8% to 29.1% increase in overall tax rates. Prop 38 also raises the state sales tax rate to 7.5% from the current 7.25% for everyone. [Read more…]

Franchisors Warn Obamacare Will Halve Profits

Franchisors warn Obamacare will halve profitsby Paul Bedard
The International Franchise Association held a convention in Washington this week where most of the Radio Shack, Dunkin Donuts, Curves and other franchisers were grumbling about new federal regulations, especially the impact of Obamacare.

Most, said Atlanta Taco Bell and Kentucky Fried Chicken franchiser David Barr, presumed that the reports about how hard Obamacare will hit them were overblown. “They had their head in the sand,” he told Secrets.

That is until he pulled out his powerpoint showing how funding Obamacare will cut his –and likely their– profits in half overnight. [Read more…]

Ten Success Principles to Remember

Ten Success Principles to Remember - Believe in Yourselfby Chris Banescu –
Listed below are ten principles of success to always remember. These are ideas many of us already know or have seen elsewhere. We often need to be reminded of important lessons we’ve already discovered but quickly forget.

  1. There is no progress without action. What’s not started today will never be finished tomorrow. Some of the greatest ideas never made it. Why? Because the genius behind the idea failed to take action. So take action now and begin to move in the right direction. Once you get started every step afterwards gets easier and easier. Eventually, what had once been invisible, starts to become visible, and what once felt unattainable, starts to become a reality.
  2. You must believe you can. It all starts with a dream. Add confidence, and it becomes a belief. Add commitment, and it becomes a goal in sight. Add action, and it becomes a part of your life. Add determination and time, and your dream gradually becomes a reality. [Read more…]