by Chris Banescu –
YouTube, currently the largest video platform in the world, does not provide search functionality for your liked or saved videos. You’re allowed to search all YouTube videos for specific key words and terms, but you cannot search solely within your own lists of liked or saved videos. [Read more…]
E-Commerce
PayPal: Take The Darn Survey Or Else!
by Chris Banescu –
Just three days after providing my business with a debit card I never requested or wanted, PayPal manages to insult and frustrate me again. Immediately after logging into my account, instead of viewing the Summary (dashboard) page that normally lists the latest financial data and activity on my account, I was met with a demand to fill out a survey. The message box replaced my normal view of the latest transactions and payments, and completely blocked my view of the Summary page information (see first survey screen shot below).
Summary Dashboard Page Held Hostage
The message read as follows: “Please take a moment to let us know what you think about the redesigned display of information on this page. Thanks!” PayPal offered me no way to bypass or close the message. My only choice was to click on the “Provide Feedback” option right bellow the message. My Summary page was being held hostage until I complied with PayPal’s demand to complete their survey. [Read more…]
Building Online Trust: 7 Tips for Being Authentic Online
by Alice Hansen –
How can you make sure your brand inspires trust online? These tips will help your company feel more real—and build real relationships—through transparency and honesty.
A client working on her social media strategy asked me a couple of days ago for guidance on gauging the credibility of industry bloggers. She wants to cultivate mutually beneficial relationships with opinion-leading peers in her market space. Without actually meeting these people, how can one tell a legitimate, trusted expert source from a self-proclaimed one?
That question of whom to trust is the same for all of us when evaluating a business online. We look for basic data points to validate legitimacy. [Read more…]
Six Rules For Website Design
Inc.com | Crispin Porter and Scott Prindle | 4/1/2010
These days, its more crucial than ever to make a good first impression online. If your website is hard to navigate or just boring to look at, you’re probably not going to get many repeat visitors. Crispin Porter + Bogusky’s partner managing director of interactive Winston Binch, and Scott Prindle, the advertising and design agency’s VP executive creative technology director, share their ideas for getting the most out of websites. [Read more…]