Michael O’Leary on Ryanair Success and EU Incompetence

Ryanair CEO Michael O’Leary by Lachlan Markay –
Innovation and market disruption can be powerful forces for economic growth. But government involvement in the market tends to be a force against disruption, and hence a force against innovation. The drive to protect the dominant companies – often justified in the name of job preservation — prevents success for companies that offer better, cheaper, or different products or services.

The European Union received a frank lesson in these economic truths when it brought Ryanair CEO Michael O’Leary to speak at its recent innovation convention. In a rousing and thoroughly entertaining speech and subsequent Q&A, O’Leary roasted the European Commission’s attempts to protect Europe’s major airlines, often at the expense of innovation in the industry.

“This is the first time I think that I or Ryanair have ever been invited to a conference by the European Union,” O’Leary jibed, “because as most of you know, the European Union spends most of its time either suing me, torturing me, criticizing me, or condemning me for lowering the cost of air travel all over Europe.” [Read more…]

JetBlue Airways Chairman Joel Peterson: Innovation Is Hiding In Plain Sight

JetBlue Airways Innovation in Plain Sight by Lydia Dishman –
Sometimes innovation looks like good old-fashioned customer service served with a heaping helping of passion from a forward-thinking entrepreneur.

Sometimes innovation doesn’t look like a new social media channel, iPhone, app, or nifty widget. In fact, Joel Peterson believes that innovation is hiding in plain sight. Peterson tells Fast Company, “It’s any time you are doing something in a better way.” The way he sees it, innovation can be simply, “tweaks around the edges [of existing products and services], and a lot of people don’t get credit.”

Peterson sees it happen all the time. Most people don’t know he’s chairman of JetBlue Airways–and the discount airline’s first investor–or that he founded Peterson Partners, a Salt Lake City-based private equity group with some half a billion dollars under management, as well as Peterson Ventures which funds startups. [Read more…]

Innovating in a Culture of Convergence

Innovation Product Design by Michelle Greenwald –
How exactly do we define innovation? While it’s probably the most overused term in business today, innovation is not a fad. It’s not even new. What differentiates a smart innovation—and makes it worth writing about—is that it has the capability of moving a business forward in ways that can result in more customers, more sales, more brand loyalty, more good will, or some combination of those effects. Smart innovation is capable of providing a company with competitive advantage. Innovations are smart when they are not just inventions for innovation’s sake, just to be new and different; rather they provide a strategic benefit.

Innovation has always been relevant because it aims to satisfy unmet consumer and business needs; as the new-product development time-to-market continues to shrink and product life cycles get shorter and shorter, the term will become even more relevant. What qualifies as an innovation, in my mind, is a product, service, aspect, or feature that is new, different, surprising, clever, fresh, attention-getting, challenging of conventional ways things are done, and is an obvious improvement on “what’s out there” in that particular product category and geographical area. [Read more…]

Dwolla – New Payment System Sidesteps Credit Cards

Dwolla - New Payment Systemby Alyson Shontell –
There’s a tiny 12-person startup churning out of Des Moines, Iowa.

Dwolla was founded by 28-year-old Ben Milne; it’s an innovative online payment system that sidesteps credit cards completely.

Milne has no finance background yet his little operation is moving between $30 and $50 million per month; it’s on track to move more than $350 million in the next year.

Unlike PayPal, Dwolla doesn’t take a percentage of the transaction. It only asks for $0.25 whether it’s moving $1 or $1,000. [Read more…]

What Good Does Design Do For Business?

Good Design business lamp futuristic designby Thomas Lockwood –
Have you noticed how similar some products are becoming? A Tesla and a Lotus, that’s an easy one. But I’m talking about the similarities between seemingly disparate objects, like an Audi car and Oakley sunglasses, a 3M stapler and an Alessi teapot, or a Starbucks café and your bank lobby. Consumers love cool design, and, in case you haven’t heard, companies are catching on. Investing in the design process can be a sustainable business advantage, because it tends to lead to five things: creative collaboration, innovation, differentiation, simplification, and customer experience.

For starters, designers tend to collaborate with each other, other disciplines, and users to generate new ideas, explore alternatives, and create new stuff (products, websites, brands, stores, etc.). The process of design thinking, co-creation, and design as creative collaboration can help companies move beyond their norms and create new markets. [Read more…]

Steve Jobs on Work, Passion, Life, and Death

Steve Jobs work passion life death by Chris Banescu –
As the world mourns the passing away of Steven P. Jobs, the visionary entrepreneur and creative genius behind Apple, it’s important to remember some timeless insights and essential lessons for life that he talked about. I was reminded of the maturity and wisdom of his message while watching a video of an inspiring and thoughtful Commencement address he delivered to the Stanford University graduating class on June 12, 2005. There are several notable comments and sage advice I highlight below. They have helped and reassured me, I hope they will help you also.

Steve Jobs on the importance of dealing with hardships, finding work that you are passionate about, loving what you do, and following your vocation:

“I’m pretty sure none of this would have happened if I hadn’t been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don’t lose faith. I’m convinced that the only thing that kept me going was that I loved what I did. You’ve got to find what you love. And that is as true for your work as it is for your lovers.

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.”

[Read more…]